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CHC22015 Certificate II in Community Services

National Code: CHC22015


What does this course involve?
This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs.

At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Certificate II in Community Services contains 9 units of competency.  Five units are core, four units are elective.  To obtain this qualification you must successfully complete all 9 units.

What are the entry requirements for this course?
There are no prerequisites for this course but to undertake this course at Brite institute you will need to successfully complete a pre-training review.

If undertaking this course as a trainee you will need to be working a minimum of 13 hours per week.

What employment opportunities will I have once I have my certificate?
Certificate II in Community Services may provide you with employment opportunities or a pathway to roles such as:

  • Personal Care Assistant (by completing a traineeship or further study)
  • Laundry assistant
  • Home Helper
  • Domestic assistant

Is this a nationally recognised course?
Yes, this course is Nationally Recognised

How is the training funded?
This training is delivered with Victorian and Commonwealth Government funding (eligibility criteria apply) or through Fee-for-Service arrangements.

What further study options will I have?
Once you have finished your course you may wish to consider Certificate III in Individual Support as a general qualification or by choosing to focus on the personal care, disability or home and community care streams.

How long is the course?
Certificate II in Community Services usually takes 3 months to complete and is delivered via a weekly classroom training timetable. On average an additional 2 hours of work per week is required to complete assessments.

How will I be assessed?
Your assessments can include:

  • Question/answers
  • Case studies
  • Workplace documents
  • Practical demonstrations
  • Third Party Report from your workplace supervisor (if completing a traineeship)

Will my previous experience or study count?
Brite Institute recognises qualifications and Statements of Attainment from other RTOs. You will be granted Credit Transfer (CT) for units that can be included in a Certificate II in Community Services that you have previously successfully completed through another RTO. You will also have the opportunity to apply for Recognition of Prior Learning (RPL).

Certificate II in Community Services - Sample Training Plan

Unit Code

Unit Title

Scheduled Hours

Core (5 units)


Provide first point of contact



Communicate and work in health or community services



Work with diverse people



Participate in workplace health and safety



Organise and complete daily work activities


Electives (4 units)


Prepare and maintain beds



Transport individuals



Read and respond to routine workplace information



Interact effectively with others at work



What will the course cost?
You will pay fees for tuition, amenities and resources.

Each student's fees are calculated separately and based on their nominal hours of enrolment, and whether or not government subsidies apply. Please refer to the fees and charges section on Brite's website for further details.

Contact Details for Brite Institute (TOID: 3834)

Address: 463– 467 High Street, Northcote, VIC, 3070   Business Hours: M - F   8.30 am to 4.30 pm
Telephone: (03) 9481 6422   Facsimile: (03) 9486 1073
Email:   Web:

Access and Inclusion

Brite Institute is committed to delivering services in a non-discriminatory manner with respect to age, gender, culture, religion and disability and encourages fair access to services for people of underrepresented groups.  A full copy of the Brite Institute Access and Equity Policy is available upon request and is displayed at the Northcote site.  Full disability access is available at both training sites and people with a disability are encouraged to participate in both accredited and pre-accredited training programs.